Feedback on Creams Cafe Rochester. (Hospitality and Gastronomy) located in Rochester (Kent)
Overview
Let me tell you about my recent visit to Creams Cafe in Rochester, a place that’s gotten a range of mixed reviews. The joint’s located on Chariot Way, and they bill themselves as a dessert restaurant. Now, they boast a modest score of 3.1 out of 5 from 171 reviews, which might raise an eyebrow.
Walking in, the vibe was… let’s say, chill? Too chill maybe. You could hear crickets, or rather, disgruntled customers echoing their complaints. A friend and I popped in for a late-night dessert, and while the menu looks enticing, it’s almost like the execution fell flat.
I couldn’t help but notice the staff – kind of distant, like they were running on autopilot. Don’t get me started on cleanliness; one review said it looked like it hadn’t seen a mop in ages! I can’t fathom how a place can proudly serve waffles and ice cream when they’re not wearing hair nets or gloves.
To top it off, a few patrons had to wait ages for their food, only for it to come out wrong. I could feel the frustration in the air, and I wasn’t surprised to hear complaints about missing items and rude service.
In short, Creams Cafe has potential but it appears to be stuck in a bit of a rut. If you’re in the mood for dessert, you might walk out feeling more disappointed than delighted. So, maybe it’s best to proceed with caution if you decide to check it out!
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